146
Troubleshooting
A
ppen
dix
Alarms relating to the internal storage
Other alarms
Alarm message in status
display area
Alarm message in video monitor screen Description/action
HDD(1/2/3) Warning
ERRORS OCCUR FREQUENTLY WHILE
READING/WRITING HDD NUMBER (1/2/3).
PLEASE CONTACT SERVICE.
Errors are occurring frequently when reading or
writing an HDD (1, 2, or 3). The HDD must be
replaced.
Contact your Sony service or sales representative.
HDD(1/2/3) Fail
HDD(1/2/3) FAIL.
PLEASE CONTACT SERVICE.
An HDD (1, 2, or 3) had malfunctioned. The HDD
must be replaced.
Contact your Sony service or sales representative.
SSD(1/2/3) Warning
ERRORS OCCUR FREQUENTLY WHILE
READING/WRITING SSD NUMBER (1/2/3).
PLEASE CONTACT SERVICE.
Errors are occurring frequently when reading from or
writing to SSD (1/2/3). The SSD must be replaced.
Contact your Sony service or sales representative.
SSD(1/2/3) Lifetime
SSD (1/2/3) LIFETIME HAS ENDED.
PLEASE CONTACT SERVICE.
The lifetime of SSD (1/2/3) has come to an end. The
SSD must be replaced.
Contact your Sony service or sales representative.
SSD(1/2/3) Fail
SSD (1/2/3) FAIL.
PLEASE CONTACT SERVICE.
The SSD (1/2/3) malfunctions. The SSD must be
replaced.
Contact your Sony service or sales representative.
Rebuilding xx%
REBUILDING NOW.
PLEASE DO NOT TURN OFF.
Data is being rebuilt.
Do not power the unit off until the rebuild has finished.
CONFIG MIS
INTERNAL STORAGE CONFIGURATION
MISMATCH.
Check whether the required number of SSD/HDD is
installed. If that does not solve the problem, contact
your Sony service or sales representative.
Reset SSD/HDD CFG
INTERNAL STORAGE CONFIGURATION
MISMATCH.
PLEASE CHECK AND SET
MAINTENANCE MENU ITEM D12.
Internal storage configuration mismatch.
Refer to the XDBK-107 Installation Manual, and then
set Maintenance menu item D12.
Note
All clips will be lost after setting Maintenance menu
item D12.
Low Remaining Capacity
–
The internal storage has low remaining free space.
Delete any unwanted clips.
Alarm message in status
display area
Alarm message in video monitor screen Description/action
Turn off/on POWER!!
SYSTEM CONFIGURATION WAS
CHANGED.
PLEASE TURN OFF/ON POWER.
The system frequency was changed.
Power off this unit and then power it on again.
Turn off/on POWER!!
MENU CONFIG WAS CHANGED.
PLEASE TURN OFF/ON POWER.
Menu settings were changed.
To put the change of menu settings into effect, power
this unit off and then power it on again.
Format Media is
Prohibited.
Confirm Mainte Menu:
M395.
–
An attempt has been made to execute Format Media
when the Format Media command is disabled by
maintenance menu Item M395.
Check maintenance menu item M395.
Cannot finalize this Disc.
It is available for QL-WO
disc only.
–
An attempt has been made to finalize a disc that
cannot be finalized.
Only quad-layer discs can be finalized.