The pointer does not move when I use the Touchpad or Mouse.
Follow these steps to restart your computer:
1.
Press the Windows key.
2.
Press the "U" key. The Shut Down Window screen appears.
3.
Press the "R" key to restart the computer.
If your computer does not restart, press the Ctrl+Alt+Delete keys simultaneously, and click Shut Down on the
Windows Security window. Select Restart, and click OK.
If your computer does not restart, press and hold the power button for more than four seconds to shut down the
computer.
If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback
and restart the computer.
If you are still experiencing problems, check that another mouse was not installed.
You may need to use your supplied Driver Recovery CD to reinstall the touchpad or mouse drivers. See
Using the
Application Recovery CD(s)
for more information.
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