SOLZAIMA EARTH 9KW, Инструкция по эксплуатации

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means, the Client has previously sent the correct warranted Product information to
SOLZAIMA S.A. including the Product information as described on in the proof of
purchase and on the Product’s specification plate (model and serial number).
3. Warranty Conditions for the Product
3.1 A SOLZAIMA S.A. is liable towards the Buyer for the non-compliance of the Product
with the sale and purchase contract, within the following timeframes:
3.1.1 For 24 months from the Product’ s delivery date, in case the Product is applied to
domestic use;
3.1.2 For 6 months from the Product’s delivery date, in case the Product is applied to
professional use;
3.2 To claim his rights and provided the deadline mentioned above is not exceeded, the
Buyer must de
nounce in writing to SOLZAIMA S.A. the Product’s non -compliance within
the following deadline:
3.2.1 Within 60 (sixty) days from the date the non-compliance was detected, in case
the Product is applied to domestic use;
3.2.2 Within 30 (thirty) days from the date the non-compliance was detected, in case
the Product is applied to professional use;
3.3 During the Warranty period specified under clause 3.1 above (to make sure the
Warranty is valid), any Product servicing operations must be exclusively performed by
the manufacturer’s technical services representative. All servicing under the scope of
this Warranty shall be performed from Monday to Friday within the working hours and
calendar legally established in each region.
3.4 Any service request must be sent to SOLZAIMA S.A. Customer Service via the
following email: apoio.cliente@solzaima.pt. Upon the technical servicing of the Product,
the Buyer must provide the technician with a document certifying the Product is in the
Warranty Period, namely the proof of purchase or other document supporting the
purchase. In any case, the document certifying that the Product is in the Warranty
Period must include the identification of the Product (as per clause 2 above) and the
date of purchase Alternatively, and to make the Product Warranty valid, the Client may