DKC400Y AC Sliding Gate Installation Manual www.solavis.com.au
Copyright © 2008 SOLAVIS
™
Doc: DKC400Y Installation Manual v1.1 page 21 of 22
Troubleshooting guide
Trouble
Possible causes
Solutions
Motor only runs in one
direction.
The wire connector terminal block
has becomes loose.
Check the wire connector terminal
block make and sure it is plugged in
terminal block 10, X8.
The limit switch wire connector
terminal block has becomes loose.
Check the limit switch wire
connector terminal block and make
sure it is plugged in terminal block
9, X9.
Check the limit switch mode.
The electric component on the
control board such as Q2, Q91 or
Q92 may be damaged.
Replace the electric component Q2,
Q91 or Q92 (BTA16/600) or replace
the board.
By pressing button 1(button 2
or button 3) which has been
programmed to open the gate,
press the same button again to
stop the gate in required
position, but the gate will
automatically close
immediately.
The auto-close time is too short.
Reset the auto-close time. See
Set
auto-close function
section.
When you use button 4 of
remote control to open the
gate,
the gate doesn’t open far
enough
The opening length set for
pedestrian mode is not wide
enough.
Reset the width for pedestrian
mode. See
Set width of
pedestrian mode
section.
When you use button 4 of
remote control to open the
gate, but the gate will
automatically close
immediately.
The auto-close time of pedestrian
mode is too short.
Reset the auto-close time for
pedestrian. See
Set auto-close
function of pedestrian mode
section.
The gate will not open or close.
The limit switch wire connector
terminal block has becomes loose.
Check the limit switch mode (see
table 1 DIP-switch).
Connecting wires or terminal blocks
have become loose.
Check the connecting wires and
terminal blocks.
The electric component on the
control board such as Q2, Q91 or
Q92 may be damaged.
Replace the electric component Q2,
Q91 or Q92 (BTA16/600) or replace
the board.
Power switch is OFF
Make sure power switch is ON.
