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Chapter Six: Care and Maintenance
Printer is a precision machine. To keep your machine work properly and bring facilitation to your production; to keep your
machine in good condition and extend equipment life, it is important to carry out proper care and maintenance on machine
from time to time.
6.1.1 Make sure power cord, power adapter cord, grounding wire is in good condition. Make sure the contact of each cord
or wire is reliable.
6.1.2 Make sure the screw for grounding wire is secured and the grounding is reliable.
6.1.3 Make sure the equipment is not displaced. Make sure the nozzle plate is parallel to printing object, and printing
distance is controlled within 0.5-2.5mm. (Please use the designed tools provided by our company to secure the
mounting support).
6.1.4 Clean ink cartridge: wipe nozzle plate with Non-woven to keep nozzles clean and unclogged. (Please refer to ink
cartridge care and maintenance for instructions).
6.1.5 Keep touch screen clean. Do not hit touch screen sharply.
6.1.6 Keep machine surface and ports clean.
6.1.7 Check status bar, make sure equipment icon is normal and there’s no alarming status on status bar. (In case of alarm
status, check troubleshooting for solution)
6.1.8 When machine is turned off, make sure to remove the cartridge from printer, clean the nozzle plate and cap the
printhead, and place the cartridge in safe environment. (Please refer to cartridge care and maintenance for
instructions).
6.1 Printer Care and Maintenance
Maintain correct methods for use and storage of the cartridge will keep the cartridge work with best print quality and extend
cartridge life. Please always follow instructions in Ink Cartridge Care and Maintenance. The warranty will not cover damage
or failure caused by negligence in following our care and maintenance instructions.
6.2.1 Ink volatilizes slowly if the cartridge is decapped. Keep new and undecapped cartridge in its original package. Decap
new cartridge only when it is to be used.
6.2.2 Try to use up ink as soon as possible once the cartridge is decapped to prevent blockage because ink become dry
on nozzle plate very soon.
Note: Due to property difference, different inks have different dry time and care and maintenance methods. Contact our
after-sale service for more information.
6.2.3 If ink in cartridge is not used up at a time after decapped, remove the cartridge from printer and cap the printhead and
store it in airtight container provided by our company. (Storage temperature is room temperature).
Note: Do not use adhesive tape to seal the printhead, and do not store cartridge in soft plastic bag.
6.2.4 Nozzle plate is delicate. Do not touch or clean nozzle plate with anything sharp or rough so as not to scratch nozzle
plate.
6.2.5 Use the Non-woven provided by our company to wipe and clean nozzle plate.
Note: Wipe nozzle plate with the printhead facing down. Move the printhead in the direction of nozzle channel. Move the
printhead in the direction across nozzle channel will damage the nozzles.
6.2.6 Do not shake ink cartridge or expose it to vibration. Shake or vibration will get air run into cartridge and affect print
quality.
To ensure best print quality, contact our company’s after-sale service for information of instructions for different inks.
6.2 Ink Cartridge Care and Maintenance
