Snorkel Product Warranty Policy
Snorkel Warranty Statement Effective 1/1/2017
Wherever possible the end customer shall obtain all warranty support and make all warranty claims through the local Snor-
kel authorized Distributor/SSC/Dealer. Warranty support should be from the Distributor/SSC/Dealer from whom the Snorkel
product was purchased. Where Snorkel equipment is supplied directly from the factory the end customer, or if unable to
contact the Distributor/SSC/Dealer, may contact the Snorkel Warranty Department for further assistance.
APPEAL
The buyer may appeal in writing against a rejected or adjusted claim to Snorkel warranty department within a period
of 21 days of receiving the rejection or adjustment notice. The appeal should be grounded on express reasons and
supported by relevant evidence. Appeals received outside of this time limit will not be considered.
SNORKEL WARRANTY SCHEDULE
Limited Warranty Periods
Item
New machine materials and workmanship
Structural components (Chassis, Turntable, Booms,
Scissors)
Parts held in a Distributor’s stock
Parts sold (non warranty)
Batteries supplied on new machines
Other specifically excluded parts:
Fuel injectors
Motor brushes
Glow plugs
Contactor tips and springs
Oils
Filters
Lamp bulbs
Lamp lenses
Coolants
Lubricants
Cleaning materials
All consumable/wear parts
Warranty Period
2 year parts replacement
5 years parts replacement or repair
12 months from date of invoice, subject to
adequate storage/protection
6 months from date of invoice
6 months from warranty registration date
Not covered by Warranty
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