CHAPTER 6
TROUBLESHOOTING
57
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iPhone 4 S or later
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iPad 2 or later
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iPod touch (5th generation) or later
Resolving Screen Share issues for Android
mobile devices
What is Screen Sharing?
If your mobile device is on the same network as the SMART kapp iQ Pro interactive flat panel,
you can use the interactive flat panel’s Screen Share app to share audio and video content
from your mobile device to the board.
How do I share content from my Android mobile device?
Use the Google Home app. See Using Screen Share in the
SMART kapp iQ Pro user’s guide
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Why can’t I find my SMART kapp iQ Pro interactive flat panel’s name in
the list of devices?
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Make sure your mobile device is on the same network as the SMART kapp iQ Pro interactive
flat panel.
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Not all Android devices can initiate Screen Share from the notification drawer. Download the
Google Home app from Google Play to use Screen Share.
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If your interactive flat panel is using a wired network connection, try connecting it to a wireless
network.
Wired and wireless networks don’t often share the same network subnet. Connecting the
board to a wireless network might help the connection between the interactive flat panel and
a mobile device or computer that’s connected wirelessly.
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Make sure the interactive flat panel and mobile device are set to the correct date and time.
See Page 74 for more information. See your mobile device’s user guide for more information.
