9 ASSISTANCE
Silca provides full assistance to purchasers of the key-cutting machine. To ensure complete safety for the operator,
any job not specified in this manual should be carried out by the manufacturer or in the special Service Centres
recommended by Silca.
On the back cover of this manual is a list of the manufacturer’s addresses; listed below are the addresses of
specialised Service Centres.
Silca undertakes to make consumables, optional items and spare parts available for the limited time defined in its
product obsolescence policy.
9.1 How to request service
The guarantee attached to the key-cutting machines ensures free repairs or replacements of faulty parts within
24 months of purchase. All other service calls must be arranged by the customer with Silca or with a Silca service
centre.
Operating manual
REKORD PRO d-12
Copyright Silca S.p.A 2022
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