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MX-M316N TROUBLESHOOTING 7 – 9
E7-60
MFP connection trouble
E7-61
MFP connection trouble (PCU)
E7-62
MFP connection trouble
E7-80
MFP - SCU PWB communication error
E7-90
MFP - PCU PWB communication error
E7-91
FAX reception image data error
E7-92
Copy image data error
E7-93
Copy, image send, FAX, filing, print
image data process error
Trouble content
Unknown PWB identification information is detected
in the MFPC PWB.
Detail
MFP
Cause
A PWB/firmware which does not comply with the
machine specifications is connected.
Check & Remedy
Check the kind and the version of the firmware.
MFPC PWB trouble.
Trouble content
MFP connection trouble
Compatibility trouble between MFP - PCU
Detail
MFP
Cause
Combination error between the MFPC PWB and the
PCU.
Check & Remedy
Check the MFPC PWB.
Check the combination between the MFPC PWB and
the PCU.
Trouble content
EEPROM PWB information check sum error
Detail
MFP
Cause
Combination error between the MFPC PWB and the
SCU.
Check & Remedy
Check the MFPC PWB.
Check the combination between the MFPC PWB and
the SCU.
Trouble content
Detail
MFP
Cause
SCU PWB - MFPC PWB connection trouble.
SCU PWB trouble.
MFPC PWB trouble.
Check & Remedy
Check connection of the SCU PWB and the MFPC
PWB.
Check the ground.
Replace the SCU PWB.
Replace the MFPC PWB.
Trouble content
Detail
MFP
Cause
PCU PWB - MFPC PWB connection trouble.
PCU PWB trouble.
MFPC PWB trouble.
Check & Remedy
Check connection of the PCU PWB and the MFPC
PWB.
Check the ground.
Replace the PCU PWB.
Replace the MFPC PWB.
Trouble content
An error of FAX reception image data process occurs.
Detail
MFP
Cause
Image data process abnormality
HDD trouble
SD card trouble or contact error
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
FAX control PWB trouble
Check & Remedy
Use SIM60-01 to check the read/write operations of
the memory.
Replace the HDD.
Replace or check installation of the SD card.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
Replace the FAX control PWB.
Trouble content
An error of copy image data process occurs.
(In Non ERDH)
Detail
MFP
Cause
Image data process abnormality
HDD trouble
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
Check & Remedy
Use SIM60-01 to check the read/write operations of
the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.
Trouble content
An image data process error occurs in the following
operation mode:
? Copy (in ERDH)
? Copy composing system function (Water mark)
? When in image send
? When filing documents
? When displaying the preview
? When printing with the GDI/PCL printer
? Copy composing system function (Water mark)
? When printing FAX send result table
Detail
MFP
Cause
Image data process abnormality
HDD trouble
Image compression data corruption
MFPC PWB trouble
DIMM memory trouble or contact error
Check & Remedy
Use SIM60-01 to check the read/write operations of
the memory.
Replace the HDD.
Replace the MFPC PWB.
Replace or check installation of the DIMM memory.