101
7
Chapter 7
TROUBLESHOOTING
If you experience difficulty using the machine, check the following troubleshooting guide before calling for service.
Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting
guide, turn off the power switch and unplug the machine, and contact your authorised service representative.
TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The machine does not operate. ............................................................................................................... 102
Copies are too dark or too light................................................................................................................ 102
Blank copies............................................................................................................................................. 102
Part of the image is cut off or there is too much blank space. ................................................................. 102
Wrinkles appear in the paper or the image disappears in places. ........................................................... 102
Paper misfeed.......................................................................................................................................... 103
Original size not selected automatically. (When the RSPF is installed.)......................................................... 103
Copies are smudged or dirty.................................................................................................................... 103
White or black lines appear on copies. .................................................................................................... 103
Paper size for a paper tray cannot be set. ............................................................................................... 103
A copy job stops before it is finished........................................................................................................ 104
The POWER SAVE indicator (
) is lit or blinking. ................................................................................. 104
Any one of the alarm indicators (
,
,
,
,
) is lit or blinking. .................................................. 104
Lighting fixture flickers. ............................................................................................................................ 104
PRINTING AND SCANNING PROBLEMS
The machine does not print. (Data notification indicator does not blink.) ................................................ 105
The machine does not print. (Data notification indicator was blinking.) ................................................... 105
A Notice Page (NP-001) has been printed, but the print data has not been printed completely.............. 106
Printing is slow. ........................................................................................................................................ 106
The printed image is light and uneven. .................................................................................................... 106
The printed image is dirty......................................................................................................................... 106
The printed image is skewed or it runs off the paper. .............................................................................. 106
The printed image is darker or lighter than expected............................................................................... 106
Any one of the alarm indicators (
,
,
,
,
) is lit or blinking. .................................................. 106
Poor scanning quality............................................................................................................................... 107
Unable to scan the image. ....................................................................................................................... 108
NETWORKING PROBLEMS
Cannot connect to the network. ............................................................................................................... 109
Print jobs are not received. ...................................................................................................................... 109
Printing does not take place..................................................................................................................... 109
The scanned image data cannot be opened............................................................................................ 109
Transmission takes a long time. .............................................................................................................. 109
The START indicator is not lit in the USB Memory Scan mode. .............................................................. 110
"ERR" appears in the display during USB Memory Scan. ....................................................................... 110
"FUL" appears in the display during USB Memory Scan. ........................................................................ 110
INDICATORS AND DISPLAY MESSAGES.................................................. 111
MISFEED REMOVAL .................................................................................... 112
REPLACING THE TONER CARTRIDGE...................................................... 119
Содержание AR-6020
Страница 2: ......
Страница 139: ...OPERATION GUIDE AR6031N EX1 ...