301
6. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience
is
not shown when you click
more
settings
.
Samsung Printer Experience
is not installed. Download the app. from the
Windows
Store
and install it.
Machine information is not
displayed when you click the
device in the
Devices and
Printers
.
Check the
Printer properties
. Click the
Ports
tab.
(
Control Panel
>
Devices and Printers
> Right-click on your printer icon and select
Printer properties
)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Содержание Xpress M2675FN
Страница 3: ...3 BASIC 5 Appendix Specifications 116 Regulatory information 126 Copyright 139 ...
Страница 44: ...Media and tray 44 2 Menu Overview and Basic Setup ...
Страница 78: ...Redistributing toner 77 3 Maintenance 4 M2670 M2671 M2870 M2880 series 1 2 ...
Страница 79: ...Redistributing toner 78 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Страница 84: ...Replacing the imaging unit 83 3 Maintenance 8 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 1 2 ...
Страница 91: ...Cleaning the machine 90 3 Maintenance ...
Страница 98: ...Clearing original document jams 97 4 Troubleshooting 2 Original paper jam inside of scanner ...
Страница 101: ...Clearing paper jams 100 4 Troubleshooting 5 In the manual tray ...
Страница 103: ...Clearing paper jams 102 4 Troubleshooting M2670 M2671 M2870 M2880 series 1 2 ...
Страница 104: ...Clearing paper jams 103 4 Troubleshooting M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Страница 105: ...Clearing paper jams 104 4 Troubleshooting 7 In the exit area ...
Страница 106: ...Clearing paper jams 105 4 Troubleshooting 8 In the duplex unit area ...
Страница 107: ...Clearing paper jams 106 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2 ...
Страница 139: ...Regulatory information 138 5 Appendix 27 China only ᆇ 䋼 ...
Страница 141: ...Copyright 140 5 Appendix ...