Printing quality problems
291
6. Troubleshooting
Vertical repetitive defects
If marks repeatedly appear on the printed side of the page at even intervals:
•
The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 79).
•
Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
•
The fusing assembly may be damaged. Contact a service representative.
Background scatter
Background scatter results from bits of toner randomly distributed on the printed page.
•
The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
•
If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select
Thick
from the
Printing Preferences
window (see "Opening printing preferences" on page 57).
•
If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in
Printing Preferences
(see "Opening printing preferences" on page 57). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
•
If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 76).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
•
Change the printer option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set the paper type to
Recycled
(see
"Opening printing preferences" on page 57).
•
Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
Condition
Suggested solutions
A
Содержание Xpress M2675FN
Страница 3: ...3 BASIC 5 Appendix Specifications 116 Regulatory information 126 Copyright 139 ...
Страница 44: ...Media and tray 44 2 Menu Overview and Basic Setup ...
Страница 78: ...Redistributing toner 77 3 Maintenance 4 M2670 M2671 M2870 M2880 series 1 2 ...
Страница 79: ...Redistributing toner 78 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Страница 84: ...Replacing the imaging unit 83 3 Maintenance 8 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 1 2 ...
Страница 91: ...Cleaning the machine 90 3 Maintenance ...
Страница 98: ...Clearing original document jams 97 4 Troubleshooting 2 Original paper jam inside of scanner ...
Страница 101: ...Clearing paper jams 100 4 Troubleshooting 5 In the manual tray ...
Страница 103: ...Clearing paper jams 102 4 Troubleshooting M2670 M2671 M2870 M2880 series 1 2 ...
Страница 104: ...Clearing paper jams 103 4 Troubleshooting M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Страница 105: ...Clearing paper jams 104 4 Troubleshooting 7 In the exit area ...
Страница 106: ...Clearing paper jams 105 4 Troubleshooting 8 In the duplex unit area ...
Страница 107: ...Clearing paper jams 106 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2 ...
Страница 139: ...Regulatory information 138 5 Appendix 27 China only ᆇ 䋼 ...
Страница 141: ...Copyright 140 5 Appendix ...