Printing quality problems
288
6. Troubleshooting
Toner specks
•
The paper may not meet specifications; for example, the paper may be too moist or rough.
•
The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 84).
•
The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 84).
Dropouts
If faded areas, generally rounded, occur randomly on the page:
•
A single sheet of paper may be defective. Try reprinting the job.
•
The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
•
The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
•
Change the printer option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set type to
Thick
(see "Opening
printing preferences" on page 54).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
•
The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 84).
•
The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 84).
If these steps do not correct the problem, contact a service representative.
Condition
Suggested solutions
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Содержание M267x series
Страница 3: ...3 BASIC 5 Appendix Specifications 114 Regulatory information 124 Copyright 137 ...
Страница 41: ...Media and tray 41 2 Menu Overview and Basic Setup ...
Страница 75: ...Redistributing toner 75 3 Maintenance 4 M2670 M2870 M2880 series 1 2 ...
Страница 76: ...Redistributing toner 76 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Страница 88: ...Cleaning the machine 88 3 Maintenance ...
Страница 95: ...Clearing original document jams 95 4 Troubleshooting 2 Original paper jam inside of scanner ...
Страница 102: ...Clearing paper jams 102 4 Troubleshooting 7 In the exit area Click this link to open an animation about clearing a jam ...
Страница 104: ...Clearing paper jams 104 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2 ...
Страница 136: ...Regulatory information 136 5 Appendix 26 China only ...