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Phone Calls
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Compose
to compose a new voicemail message.
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Search
to search through voicemail messages using keywords.
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Premium
to subscribe to the optional Voicemail Premium service for an additional
monthly fee.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Press
and tap
>
.
2. Tap
>
Settings
. From this menu, you can:
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Tap
Manage Subscription
to subscribe to monthly transcriptions. If you are using the free
trial, the number of days remaining on your free trail are shown.
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Tap
Data consent agreement
to review your data collection consent.
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Tap
Auto forward to email
to automatically send a copy of each voicemail to your email
address. (This option is only available if you subscribe to the Voicemail-to-Text service.)
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Tap
Personalize voicemail
to change your voicemail greeting for incoming calls and
Change Your Main Greeting via the Voicemail Menu
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Tap
Notifications
to determine how you are notified of new voicemails. Choose from:
Select ringtone
and
Vibrate
.
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Tap
Delete messages
to select the number of days for the system to wait before deleting
your messages from the Trash folder. Choose from
: Empty trash after 30 days
,
Empty
trash after 10 days
,
Empty trash immediately
, or
Never automatically empty trash
.
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Tap
Display name
to enter a name or number that is attached to your outgoing voicemails
as part of an identification string. See
Edit the From Name via the Voicemail Menu
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Tap
View quick tips tutorial
for a visual overview of five high-level tips.
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Tap
Help
to access Sprint Visual Voicemail Help.
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Tap
Send feedback
to compose and send an email to
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Tap
Check for update
to search for an upgrade to your Visual message software.