Tel: 886.909 602 109 Email: [email protected]
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Check whether all self-tests are qualified. If they are unqualified, it indicates the circuit is faulty and should be
repaired;
Press [Back] to exit from the self-test window.
6.3 Error Information
In case of improper operation or incorrect configuration during actual use, the power meter will display error information
at the bottom of its display to indicate that the S2438 series microwave power meter involves software or the hardware
fault. The user can roughly judge the type of problem based on the error prompt and take corresponding measures for
troubleshooting or get the instrument repaired.
Press [Menu]>[System]>[Error List] to view the recent error information. Press [Clear Error] to clear all error records.
For detailed description of error information, please refer to the S2438 Series Microwave Power Meter Programming
Manual.
6.4 Repair Method
6.4.1 Contact us
When the S2348 microwave power meter incurs a problem, observe and save error information, analyze the possible
causes and eliminate and solve the problems according to the methods provided in the section “6.2. Fault diagnosis and
troubleshooting”. Alternatively, you can contact our customer service center and provide the collected error information,
and we will help you solve the problems as quickly as possible. Visit our website: www.salukitec.com to find the contact
details about the nearest technical support center.
Contact information:
Service Tel:
886.909 602 109
Website:
Email:
Address:
No. 367 Fuxing N Road, Taipei 105, Taiwan (R.O.C.)
6.4.2 Packaging and delivery
When your microwave power meter incurs a problem that is difficult to solve, please contact us by phone or fax. If it is
confirmed that the microwave power meter needs to be repaired, please pack it with the original packaging material and
packing box as per the following steps:
1) Please include a detailed explanation of the problem that you've encountered when using the microwave meter
along with the apparatus in the packaging box.
2) Pack the microwave power meter in its original packing material to reduce possible damage.
3) Place the pads at the corners of outer packing box and then put the instrument into the packing box.
4) Seal the packing box with tapes, and reinforce it with nylon tape;