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Appendix A – System Faults
The following table lists possible fault conditions, their descriptions, and recommended
responses.
Fault Description
Response
Low Battery
The capacity of the battery is low or
missing and needs to be recharged or
replaced. Replace rechargeable
batteries according to the battery
manufacturer.
Contact your dealer.
Loss of AC Power
The commercial power has been
interrupted; the system will continue
to operate on its standby battery as
long as possible. Loss of AC Power
will be displayed on the LCD.
Check the connection of the
panel's transformer to its AC
source. Be sure that power has
not been interrupted or
switched off.
Auxiliary Failure
The auxiliary power, used to supply
electric current to designated devices
(e.g. motion detectors, keypads, and
smoke detectors), has failed (either
form panel or the optional
power supply module(s)) .
Contact your dealer.
False Code Fault
If enabled by your dealer, your system
will report a false code as a fault.
Once the fault has been
displayed (LCD keypad only),
it will automatically be
removed from the system.
Phone Line
Failure
The telephone line used for alarm
receiving
centre communication is
either disconnected or inoperative.
If all premises telephones are
operating properly, contact
your security dealer.
Bus Failure
A fault has been detected in the wiring
supporting system peripherals. The
fault indicates the device with the
communication fault.
Contact your dealer.
Clock Not Set
The system's clock has lost track of the
time and/or date.
Set the system's time and date.
Bell Fault
A fault has been detected in a bell
connected to the main panel or to the
power supply expander.
Contact your dealer.
Day Zone Fault
A zone designated as a DAY ZONE
has been faulted during the unsetting
period.
Check the integrity of the
indicated zone.
