Ricoh Kr-P2, Руководство по обслуживанию на месте

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Code Description Required Action
Log Data Error 1
Damaged log data file in the HDD
• Initialize the HDD with SP5832-001.
Log Data Error 2
An encryption module not installed
• Disable the log encryption setting with SP9730-004 ("0" is off.)
• Install the DESS module.
Log Data Error 3
Invalid log encryption key due to defective NVRAM data
• Initialize the HDD with SP5832-001.
• Disable the log encryption setting with SP9730-004 ("0" is off.)
Log Data Error 4
Unusual log encryption function due to defective NVRAM data
• Initialize the HDD with SP5832-004.
Log Data Error 5
Installed NVRAM or HDD which is used in another machine
• Reinstall the previous NVRAM or HDD.
• Initialize the HDD with SP5832-001.
Log Data Error 99
Other than the above causes
• Ask your supervisor.
877
HDD Data Overwrite Security SD
card error
Defective SD card (M352)
SD card (M352) not installed
• Replace the NVRAM and then install the new SD
card (M352).
• Check and reinstall the SD card (M352).
878 TPM system authentication error
Incorrect updating for the system firmware
Defective flash ROM on the controller board
• Replace the controller board.
900 Controller counter error • Replace the NVRAM if the error is frequent.
Service Call Conditions
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