Troubleshooting
64
5
Printer Does Not Print
Possible Cause
Solutions
Is the power on?
Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power.
Does the
On Line
indicator
stay on?
If not, press
{{{{
On Line
}}}}
to light it.
Does the
Error
indicator
stay red?
If so, check the error message on the panel display and take the re-
quired action.
Is paper loaded?
Load paper into Tray 1 or on the Bypass Tray.
See p.22 “Loading Paper”.
Can you print a configura-
tion page?
If you cannot print a configuration page, it probably indicates a
printer malfunction. Contact your sales or service representative.
See "printing the configuration page",
Administrator Reference
.
Is the interface cable con-
nected securely to the
printer and the computer?
Connect the interface cable securely. If it has a fastener, fasten it
securely as well.
Are you using the correct
interface cable?
The type of interface cable you should use depends on the com-
puter you use. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
See "Specifications",
Administrator Reference
.
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