Satellite Plus Serial Interface
T
roubleshooting
Flowcharts
Ontrac Installation Manual
26
Satellite Plus
(Serial Interface)
Is the battery voltage
12
V or
higher?
NO
SEE:
ENCLOSED
ADJUST
ABLE
POWER SUPPL
Y
FLOWCHAR
T
Unplug the battery cable from the serial board and plug it back in to the board
YES
Is LED
1
on?
(It
is the LED next
to the push
button)
NO
Is the remote commucation turned on in the
panel?
YES
Turn on remote communication and use
001
as
the ID number.
If the system is started is a data packet sent to the radio
(signified by
the
TX LED
)?
YES
NO
Does the
TX LED
leave the radio in
less than
7
minutes?
Replace the serial board
YES
NO
Replace the radio board
NO
Did a text get to the customer or a status report appear on the
test site?
YES
Contact
Technical
Support for Assistance
Is the text or status report
correct?
NO
YES
Unit is working
okay
YES
Contact
Technical
Support for Assistance
NO
Did LED
1
blink
three times?
Does the radio receive a data packet
2
min.
after
power was connected to the board
(TX signifies
data packet on the radio)?
YES
Replace the Serial Board
NO
Replace the serial board
NO
YES
Is the remote commucation turned on in the
panel?
Turn on remote
communication and use
001
as the ID
number.
NO
YES
Does the
TX LED
leave the radio in
less than
7
minutes?
Replace the
radio
NO
Did a text get to the customer or a status report appear on the
test site?
YES
YES
Unit is working
okay
Contact
Technical
Support for Assistance
NO
Is the SA
T
LED on?
It could be the
radio board or the
antenna that is
bad.
NO
YES
Is the Iridium radio on LED
lit?
YES
Is the incoming red
wire to the radio board
13.0
VDC or
higher?
NO
YES
Turn the power
supply up to 13.8VDC.
NO
Is there a yellow wire between the Iridium radio board and the
Serial board?
You can up date to version
V2_9b
.This will keep the radio
on as long as the serial board is on.
It will also change the serial board wake-up time to
65
seconds if the serial board is
asleep.
YES
Is the Iridium radio on LED
lit?
The radio is on
now and is ready to function
Check DC voltage on the red wire entering
the Iridium radio
board.
Is it
13.0VDC
or higher?
YES
NO
You can update to version V
2_9b.
this will only change the serial board wake-up time when the serial board is in sleep mode.
It will not keep the
radio on when the serial board is on.
Is the Iridium radio on LED
lit?
NO
Replace the serial board if the 12v output to the radio is less than
12VDC.
If NOT
turn up
power supply to obtain at least 13.0VDC at the Iridium radio
board
YES
NO
YES
Will the radio board power up using the battery?
This
done by plugging the battery into the BA
TT
4
position header next to the
antenna cable.
NO
Replace the Serial Board
YES
YES
Replace the Iriidium radio
board
NO
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