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13-SAFETY DEVICES AND ALARMS
ALARM SIGNALLING
When a condition occurs other than the one expected for regular operation of the boiler, an alarm is triggered.
The reason for the alarm is given on the control panel. The sound signal is not enabled for alarms A01-A02 in order not to disturb the user
when there is an absence of pellets in the night tank.
Panel signalling
type of problem
Solution
A01
The fire does not ignite.
Check that the brazier is clean / the level of pellets in
the hopper.
A02
The flame is extinguished unexpectedly.
Check the level of pellets in the tank.
A03
Thermostats alarm
The temperature of the pellet hopper or the
water temperature exceeds the safety threshold.
Wait until the end of the cooling phase, stop the
alarm and re-ignite the boiler setting the supply of
fuel to minimum (SETTINGS menu - pellet recipe). If
the alarm persists, contact the service centre.
Check whether the room fan is working correctly (if
there is one).
A04
Smoke overtemperature
The set smoke threshold has been exceeded. Reduce
the load of pellets (SETTINGS menu - Pellet recipe).
A05
Pressure switch alarm
Fumes pressure switch intervention or water
pressure insufficient.
Check for chimney obstructions / door open or the
pressure of the hydraulic system.
A08
Anomalous operation of smoke fan.
If the alarm persists, contact the service centre.
A09
Fault with the smoke sensor.
If the alarm persists, contact the service centre.
A19
Fault with water sensor.
Water sensor detached / interrupted / defective / not
recognised.
A20
Puffer probe alarm.
Puffer probe detached / interrupted / defective / not
recognised.
Service
Routine maintenance warning (does not seize) When this blinking message appears upon start-up, it
means it is time to carry out scheduled maintenance.
Call the assistance centre.
A01 = alarm code
No ignition = alarm description
10/01/2014 22:30 = time and date of the alarm
Clean the brazier and fill up the tank = description of the solution to clear
the alarm
A01
No Ignition
MENU
Reset
Clean Burner and Try Again
10/01/2014 22:30