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Security
Sometimes when I try to log
on, I receive a message that
states my “login is incorrect”
even though I am sure I am
entering the correct User
Name and Password. Why is
this?
There is a session-specific ID that is sent out each time you begin to
log on to CommandCenter. This ID has a time-out feature, so if you do
not log on to the unit before the time-out occurs, the session ID
becomes invalid. Performing a
Shift-Reload
refreshes the page from
CommandCenter. Or, you may close the current browser, open a new
browser, and log on again. This provides an additional security feature
so that no one can recall information stored in the Web cache to access
the unit.
How is a password secure?
Passwords are encrypted using MD5 encryption, which is a one-way
hash. This provides additional security to prevent unauthorized users
from accessing the password list.
Sometimes I receive a “No
longer logged in” message
when I click on any menu in
CommandCenter, after leaving
my workstation idle for a
period of time. Why?
CommandCenter times each user session. If no activity happens for
pre-defined period of time, CommandCenter logs the user out. The
length of the time period is pre-set to 60 minutes, but can be
reconfigured. It is recommended that users
exit
CommandCenter when
they finish an operation.
As Raritan has Root access to
server, this may potentially
cause issue with Government
bodies. Can customers also
have root access or can
Raritan provide a method of
auditability / accountability?
No party will have root access to server once the unit is shipped out of
Raritan Computer, Inc.
Is SSL encryption internal as
well as external (not just
WAN, but LAN, too)?
Both. The session is encrypted regardless of source, i.e. LAN/WAN.
Does CommandCenter support
CRL List, that is, LDAP list of
invalid certificates?
No.
Does CommandCenter support
Client Certificate Request?
No.
Accounting
The event times in the Audit
Trail report seem incorrect.
Why?
Log event times are logged according to the time settings of the
computer that CommandCenter is installed on. You can correct this by
adjusting the computer’s time and date settings.
Can audit/logging abilities
track down to who switched
on or off a power plug?
Direct power switch-off is not logged, but the power on -off through
the CommandCenter GUI can be logged to audit logs.
Performance
As a CommandCenter
Administrator, I added over
500 ports and assigned all of
them to me. Now it takes a
long time to log on to
CommandCenter.
When you, as Administrator, have many ports assigned to you,
CommandCenter downloads all port information for all ports during
the logging process, which slows the process considerably. It is
recommended that Administrator accounts used primarily to manage
CommandCenter configuration/settings do not have many ports
assigned to them.
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