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MeshGuard User’s Guide
42
8 Troubleshooting
Failure Symptom
Cause
Solution
Cannot turn on
Battery charge too low
Battery has been
changed
New battery needs to
be discharged before
use
Replace battery
Wait at least 60
seconds to turn on
MeshGuard
Check RAE Systems
web site for inform-
ation on batteries
Abnormally high
reading
Incorrect gas
calibration
Sensor low sensitivity
to calibration gas
Recalibrate
Replace the sensor
“
-
0” Alarm
Sensor zero drift
Perform zero
calibration
Controller cannot
receive the
MeshGuard’s signal
Too much distance
between the
MeshGuard and the
controller.
There is an obstruction
between the
MeshGuard and the
controller.
Controller does not
receive completed data
packet
Battery is low
MeshGuard and
controller have
different Pan ID
numbers
The distance should be
300 m, line of sight.
Deploy FFD
MeshGuard or
repeaters.
Relocate the
MeshGuard or deploy
FFD MeshGuard or
repeaters.
.
Press [Y/+] on the
detector to force it to
send data packets
Replace battery
Set both units to have