During this procedure the network device shuts down for a few minutes causing all active calls
to be disconnected.
Some parameters are not backed up and cannot be restored:
•
IP address
•
IP mask
•
Default router IP address
•
MTU size - the size of the packets received from the gateway
•
DNS suffix
•
DNS primary address
•
DNS secondary address
Procedure
Step 1
Access the SCOPIA Management administrator portal.
Step 2
Search for an online network device as explained in .
Step 3
Select Devices > Devices by Type > Gateways.
Step 4
Select the network device whose software version you want to restore.
Step 5
Select Manage > Restore Previous Version.
The system informs you that all active calls on the device will be disconnected when you
begin the process.
Step 6
Select Yes in the confirmation message.
The Update Log window opens showing the task progress (
).
Figure 7-3
Progress of restoring a software package
RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0
Performing Maintenance Procedures | 70
