QUIK CORP RFBAQ Isuzu FTS 139-260, Руководство пользователя

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DUCOT – Heavy Attack 2020
Rural Fire Brigades Association Queensland
Revision 1.0, 11/2020 Page 131 of 132
4. Repair or Replace
4.1. During the warranty period, Quik Corp or its authorised Dealer/Service Agent shall repair or replace, at
Quik Corp’s discretion, without charge for parts and standard labour, any part of the Quik Corp Product
which fails because of defects in material or workmanship unless the damage arises from:
4.1.1. Failure resulting from neglect or misuse, such as improper operation, lack of required
maintenance or continued use of the Product after the discovery of a defect which results in
greater damage to the Product;
4.1.2. Deteriorated or failed components such as but not limited to diaphragms, O-rings, hoses, seals,
electrical wiring and connections damaged by corrosive chemicals, dirt and sand, excessive
heat or moisture. The Customer should ensure the type and strength of chemicals used in the
Product are compatible with the design of the Product;
4.1.3. The use of accessories, hardware, or software which were not manufactured by, installed by or
approved in writing by Quik Corp;
4.1.4. The use of consumable items such as but not limited to oils, lubricants, diaphragms, O-rings,
hoses seals, gaskets, filter elements, flow meters, clutches, drive belts, pivot pins, paint,
batteries, radio transmitters, radio relays, push buttons, switches, hose rollers, aerials, spray
guns and nozzles as these items are considered to be normal wear items and are not
warranted;
4.1.5. Component failure caused by not performing scheduled maintenance service such as oils,
grease, failure to clean tanks, pumps, filters, spray lines, nozzles or any other components and
not tightening or replacing loose or missing bolts, nuts, fittings, shields and covers;
4.1.6. Damage or machine failure caused by carelessness or accidental damage, improper operation,
inappropriate transportation or storage of the Product;
4.1.7. Any contamination or leakages caused or induced by the Customer;
4.1.8. Any use or operation of the Product outside the physical, electrical or environmental
specifications of the Product;
4.1.9. Any alterations, modifications, attachments or unauthorised repairs to the Product which have
not been authorised in writing by Quik Corp; and
4.1.10. Failures due to faulty or inadequate electrical sources of power.
5. OEM Warranties
5.1. All OEM (Original Equipment Manufacturer) components are covered by the Original Manufacturer’s
Warranty. It is the Customer’s responsibility to familiarise themselves with these warranties, and subject
to clause 7, that is the only warranty given to the customer in respect of that part of the Product.
6. Warranty Claim Procedure
6.1. To obtain warranty service:
6.1.1. The Warranty Registration Form must be returned to Quik Corp by the Customer within 14 days
of taking delivery of the Product;
6.1.2. The Customer must read the Operating manual before operating the Product;
6.1.3. The Customer must provide with notice of the defect Quik Corp within the warranty period and
within 14 days of discovery of the claimed problem, and allow reasonable time for replacement
or repair.
6.2. Quik Corp may, at its discretion, request the Customer to deliver the alleged defective parts to an
authorised servicing Dealer/Service Agent or to Quik Corp. Transportation of the Product to the
authorised servicing Dealer/Service Agent or Quik Corp for warranty work is the responsibility of the
Customer and is at the Customer’s expense. Alternatively, the Customer may request a Quik Corp
service technician to travel to the site of the Product to effect repairs or replacement, however, the
reasonable travel costs (including travelling time) of the service technician must be paid for by the
Customer.
6.3. Any service outside the scope of this warranty will be charged for at Quik Corp’s rates and terms then in
effect.