
Page
77
of
86
Appendix
B
Troubleshooting
Meter
Symptoms
Symptom
Probable
Cause
Corrective
Action
Invalid
Results
a.
Inappropriate
body
fluid
or
improperly
anticoagulated
sample.
a.
Retest
sample
using
a
new
test
device
with
a
proper
specimen.
b.
Sample
size
incorrect—too
little
sample.
Test
device’s
internal
QC
controls
will
be
out
of
range.
b.
Retest
sample
on
a
new
test
device.
Make
sure
the
entire
tube
is
full.
Be
certain
the
lower
bulb
on
the
pipette
tube
contains
a
small
amount
fluid
before
you
press
the
top
bulb.
c.
Meter
was
picked
up
or
carried
vertically
while
test
was
running.
The
test
device’s
internal
QC
controls
will
be
out
of
range.
c.
If
less
than
30
minutes
has
passed
since
preparing
the
test
device,
place
meter
on
flat
surface
and
reinsert
the
test
device.
If
more
than
30
minutes
has
passed,
retest
sample
on
new
test
device.
Meter
will
not
pull
test
device
in.
Hook
that
pulls
test
device
into
the
meter
may
be
broken.
If
meter
repeatedly
fails
to
pull
the
device
in,
the
meter
may
need
to
be
replaced.
Contact
Quidel.
CODE
CHIP
module
will
not
fit
in
meter.
a.
CODE
CHIP
module
may
have
been
inserted
upside
down.
a.
Re
Ͳ
insert
CODE
CHIP
module
right
side
up.
b.
CODE
CHIP
module
or
Meter
contacts
could
be
bent.
b.
Try
new
CODE
CHIP
module,
if
available.
If
still
not
a
good
fit,
contact
Quidel.
Printer
works
but
no
appears
on
paper.
Paper
may
be
installed
backwards.
Install
paper
reverse
to
current
position.
Printer
jam.
Paper
may
have
been
fed
into
the
meter
improperly.
Carefully
remove
old
paper
out
of
the
printer.
Do
not
insert
any
tools
into
the
printer.
Printer
stops
printing
or
skips
a
line.
Battery
power
low.
Replace
batteries
or
verify
power
cord
is
installed
in
the
meter
and
wall
outlet.
Meter
will
not
power
on
or
meter
powers
off
when
running
a
test.
a.
Batteries
not
installed,
drained
or
incorrectly
aligned.
a.
Verify
batteries
are
installed
and
correctly
aligned
(+)
and
(
Ͳ
);
replace
batteries
if
necessary.
b.
Power
source
not
plugged
in.
b.
Verify
power
cord
is
installed
in
the
meter
and
wall
outlet.
Blinking
battery
icon.
Low
battery
power.
Replace
batteries.
Meter
contains
no
batteries
or
batteries
are
low
when
facility
has
loss
of
power.
All
data
is
saved
in
the
Meter
except
date
and
time.
Reset
date
and
time.
Содержание Triage MeterPro
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