Page
78
of
86
Appendix
B
Troubleshooting
Meter
Message
or
Symptom
Message
Probable
Cause
Corrective
Action
>XXX.X
Patient
sample
concentration
is
above
the
dynamic
range.
See
instructions
that
came
in
the
box
of
test
devices
or
contact
Quidel.
<XX.X
Patient
result
is
below
the
dynamic
range
or
is
a
concentration
below
the
statistically
determined
lowest
test
concentration.
For
some
parameters,
a
0.0
ng/ml
patient
result
may
be
appropriate.
Battery
Low.
Batteries
need
replacement.
Replace
with
4
Ͳ
AA
batteries
or
use
the
AC
power
adapter
as
a
power
source.
Cannot
Read
Bar
Code
Damaged
bar
code
or
meter
hook
may
be
broken.
(The
meter
hook
pulls
the
test
device
into
the
meter.)
Look
for
particles
on
the
bar
code
of
the
test
device.
wipe
off
with
a
dry
cloth.
Repeat
the
test.
Cannot
Read
Code
Chip.
a.
CODE
CHIP
module
error.
a.
•
Ensure
CODE
CHIP
module
is
completely
inserted.
•
Try
a
reagent
CODE
CHIP
module
from
a
different
box
of
devices
of
the
same
lot
number.
•
If
a
new
CODE
CHIP
module
eliminates
the
message,
the
original
CODE
CHIP
is
at
fault,
discard
CODE
CHIP
module.
b.
Meter
error
b.
If
the
new
CODE
CHIP
module
does
not
work,
install
a
known
working
CODE
CHIP
module
to
verify
proper
operation.
If
the
CODE
CHIP
module
fails
to
work,
contact
Quidel.
Detector
Failure
Optics
Detector
did
not
properly
power
on.
Power
meter
off
and
wait
15
seconds.
Power
meter
on.
If
message
fails
to
clear,
contact
Quidel.
Measurement
Failure.
a.
Inappropriate
body
fluid
or
improperly
anticoagulated
sample.
a.
Retest
sample
using
new
device
with
a
proper
specimen.
b.
Sample
size
incorrect
–
too
little
sample.
b.
Retest
sample
on
new
device.
Be
certain
the
lower
bulb
on
pipet
contains
a
small
amount
of
fluid
and
the
entire
tube
is
full
before
dispensing
contents.
c.
Meter
picked
up
or
carried
vertically
while
test
is
running.
c.
Retest
sample
and
leave
meter
on
bench
top
while
performing
assay.
If
more
than
30
minutes
since
inoculation,
use
a
new
device.
d.
Sample
running
slowly
d.
Possibly
due
to
cold
devices
or
sample,
high
hematocrit
with
a
whole
blood
sample,
or
mechanical
issue
with
device.
Have
customer
immediately
reinsert
device
into
meter
(if
within
30
minutes
of
sample
addition).
Содержание Triage MeterPro
Страница 1: ...Page 1 of 86 User Manual...
Страница 13: ...Page 13 of 86 Parts of the Quidel Triage MeterPro...
Страница 83: ...Page 83 of 86...
Страница 84: ...Page 84 of 86...
Страница 85: ...Page 85 of 86...