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Q3
ENERGIE
Installation and operating instructions Q
X
³ series
108/109
Version 1.0, Stand 27.04.2015
Installation and operating instructions
Q
X
³ series
9.4
Warranty and service information
Information pertaining to the warranty can be found in the separate warranty
conditions. As far as service and any subsequent delivery are concerned, we
require from you the
type and serial number of your device. You will find this information on the rating
plate on the outside of the housing.
Always use original spare parts. Order data for inverters, accessories and spare
parts can be found in the respective chapters.
10
Contact
Please contact the Q3 ENERGIE Helpdesk Team if you have any technical problems
with our products. We require the following information to be able to provide
specific assistance:
Inverter type
Serial number
Type and number of the connected PV modules
Event number or display message of the inverter
Place of installation
Optional equipment (e.g. communication devices)
If applicable the type of fault transmitter connected
For questions concerning the handling of the devices that are not answered in this
manual, please contact your sales partner or contact Q3 ENERGIE directly at:
Q3
ENERGIE
GmbH & Co. KG
Innovapark 20
87600 Kaufbeuren
Germany
Q3
ENERGIE
Service:
Telefon:
+49 (0)8341/9080 335
Telefax:
+49 (0)3212/1370 654
E-Mail:
Internet:
www.q3-energie.de
Please use the original packaging if you return a device.
11
Glossary