15 FAQ - Error messages
You can find more info about error messages and their solutions at
15.1 Printer has not been calibrated yet
This error message appears after the assembly of your printer or after factory resetting all
data. It will remain on the main LCD screen until you successfully calibrate the printer. In
order to properly calibrate your printer, follow instructions in chapter
15.2 Distance between the tip of the nozzle and bed surface has not
been set yet
This error message occurs after you successfully finish all of the calibration parts, except for
the First layer calibration. Therefore, follow the instructions in chapter
.
15.3 MINTEMP
The MINTEMP error occurs when at least one of the temperature readouts of the hotend or
the heatbed drops below 10°C. It is a safety feature that prevents the printer from
overheating in case of a faulty thermistor. You should avoid having the printer near an
air-conditioning unit or in a garage, where the ambient temperature might be below 10°C.
Make sure to distinguish between the
MINTEMP
error and the
MINTEMP BED
error.
● MINTEMP - problem with the hotend temperature readout
● MINTEMP BED - problem with the heatbed temperature readout
15.4 MAXTEMP
The MAXTEMP error occurs when at least one of the temperature readouts of the hotend or
the heatbed is higher than 310°C. It is a safety feature that prevents the printer from
overheating uncontrollably. Check if the thermistor cable is not damaged and look for
overtightened zip-ties around the cables leading to the electronics board.
15.5 Thermal runaway
The ‘Thermal runaway error’ occurs when the temperature readout of the hotend drops by
15°C for more than 45 seconds or heatbed for more than 4 minutes while printing. It is a
safety feature which prevents the heater from reaching dangerously high temperatures if the
thermistor becomes loose. It can also happen when you have the printer near an
air-conditioning unit or an open window. We have described more troubleshooting options at
.
15.6 Preheat error
The Preheat error message occurs when there is a problem with the preheat process. This
usually means that there is something preventing the printer from heating up in proper time.
You should check whether your hotend or heatbed thermistors are properly seated. We have
described more troubleshooting options at
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