Team Functions
Programming the Call Keys
100
Programming the Call Keys
The call keys are configured in the
Configurator
on the Forum 500 /
Forum 5000 Web console. For
system telephones
, you can configure the
following:
●
the type of key (trunk key, team key, busy key or direct-call key),
●
the call number and the text currently assigned to the key,
●
the call signalling mode for this key.
You can change the pre-settings for the text and the call signalling mode on
the appropriate key’s MenuCard (see the following sections:
MenuCard “Prog.
call key” (Trunk Key)
on page 100 and
MenuCard “Prog. team key”
on
page 102) as well as most of the settings for supported features.
If the configuration of a call key is changed in the
Configurator
, the tele-
phone will load the new settings and not be operational for a few moments.
For more information on the configuration, refer to the online help of the
Forum 500 / Forum 5000.
MenuCard “Prog. call key” (Trunk Key)
g
Long
press the trunk key, then select …
1 Modify text
: You will see the text currently assigned to the key. This text is
displayed on the display of your telephone. To change the text, press
O
.
Delete the existing text with the
C
key and enter new text, if required.
Press
O
and confirm this with
Save
. If you delete the text, only the key’s
call number will be displayed.
2 Call diversion
: You can configure one or more types of call forwarding for the
trunk key (
Immediately
,
After delay
,
Busy
), see the section entitled
MenuCard
“Call Forwarding”
starting on page 113. The call forwarding mode configured
for a trunk key only applies to that key, not the telephone.
3 Substitution
: You can forward calls for this trunk key to another member of
the team. Select
Substitute
and choose one of the team members from the
list. Press
O
. Select
On
/
Off
to switch the substitution function on or off.
Note:
The
3 Substitution
menu entry is only displayed if the allocated
call number has been configured on another team member’s
trunk or team key.