210
Issue 21
TX500 series technical manual
11
Problem solving
This section is intended as a brief guide for diagnosing faults associated with the TX 500. If
you need further help, please contact our support department for further information.
There is no power from the PSU?
•
Check mains is connected
•
Ensure that the fuse is intact
The source names are all ‘????’
•
Ensure that the router configuration is correctly set
There is no audible audio from the monitoring speakers
•
Check that the
<CUT>
buttons are not lit on the monitoring section
•
Check that the monitor select buttons are set to monitor the correct row and that a
valid source is selected
•
Ensure that an audio-over is not on air and/or the PGM level is at zero
The split transition selection buttons remain lit after a selection
•
Confirm that the audio-level breakaway is set to ‘AUTO’
The DVE sequence will not change
•
Check that the DVE is not active or being previewed
The follow (DSK or audio-over) will not follow the PGM or DVE
•
Ensure that the follow buttons are configured correctly
The audio monitor volume controls are inoperative
•
Verify that the monitor controls are assigned to be active
The DVE will not operate
•
Verify that the DVE to mainframe control connection is correct
•
Check that the ‘To DVE’ and ‘From DVE’ connections to the back of the vision
mixer are connected to DVE input 1 and DVE PGM output respectively
•
Ensure that a DVE has been configured into the system