SECTION 2
INSTALLING THE PRINTER
23
11.
Slowly close the Printhead Latch until it locks. It will be resistant, but apply
consistent pressure and the ink couplings will ease into the ink ports on the
printhead. Once latch is closed, the printer will automatically start running a
“printhead priming routine”. See “What to Expect” below.
WHAT TO EXPECT:
After closing the Printhead Latch there will be a ~15 second pause (no
noise or motion).
Then you will hear the Service Station move to the capping position.
Then you will hear the ink pump start to run.
At this time, ink should start flowing through all the tubes, in and out of the printhead. If you
see this occurring, then the priming process is working and you can skip to Step 12.
a.
If ink doesn’t start filling all tubes during the first 5-seconds of the first ink pump cycle:
Using deionized or distilled water; re-wet your lint-free cloth generously. Don’t wait for the pump
to stop, open the clamshell and wipe along the Nozzles with the cloth, back and forth twice.
Immediately after re-wetting the nozzles, carefully close the clamshell. The ink tubes should begin
filling.
Tip:
To save time; prepare a pre-wetted lint free cloth before you begin the priming process.
WHAT TO EXPECT:
The first cycle of the ink pump will run for about 15 seconds.
At this time, ink should start flowing through all the tubes, in and out of the printhead. If you
see this occurring, then the priming process is working and you can skip to Step 12.
b.
If ink still doesn’t start filling all tubes after the first 15-seconds of the first ink pump cycle
:
Using deionized or distilled water; re-wet your lint-free cloth generously. Open the clamshell and
wipe along the Nozzles with the cloth, back and forth twice. Immediately after re-wetting the
nozzles, carefully close the clamshell. The ink tubes should be filling at this point. If not, re-wet
your lint free cloth and repeat as needed, even while the pump is running, until ink fills all the
tubes.
WHAT TO EXPECT:
After the ink pump runs the first time for 15 seconds, it will stop for about 10 seconds and
then it will restart and run for another 30 seconds.
At this time, ink should start flowing through all the tubes, in and out of the printhead. If you
see this occurring, then the priming process is working and you can skip to Step 12.
c.
If you reach the end of the second pump activation cycle and the printhead still fails to prime (one
or more of the ink tubes have not filled):
i.
Release the printhead (using the Release Printhead feature from the Toolbox), but don’t
remove the printhead.
ii.
Repeat the process from Step 9. See Caution below.
CAUTION
DO NOT REPEAT THIS PRIMING PROCEDURE MORE THAN TWICE IN A ROW.
DAMAGE TO THE INK SYSTEM MAY RESULT.
AFTER TWO ATTEMPTS, LET THE PRINTER SIT FOR AT LEAST 1 - 2 HOURS
BEFORE YOU ATTEMPT TO PRIME THE PRINTER AGAIN. CONTACT TECHNICAL
SUPPORT FOR ASSISTANCE IF PROBLEMS PERSIST.
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