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I always get on my Internet Explorer page a blue screen with a red cross in the top left corner
as displayed in the picture below.
Solution:
This error may occur from the incorrect ActiveX Viewer settings or the absence of an ActiveX
control.
1. First make sure that the ActiveX Viewer settings are correct.
The
Notice
on the login page shows you how to configure your browser to enable the
ActiveX control download (See the picture below). You may also refer to the
ActiveX
Viewer
topic for detailed setting instructions.
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