Additional information
12
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Chapter 12:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Take a look at the other
components and electrical appliances being used, because sometimes the problem may lie
there. If the trouble isn’t sorted out even after going through the checks below, ask your nearest
Pioneer authorized independent service company to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
Problem
Remedy
The power does not turn on.
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the rear panel. This
could cause the receiver to shut off automatically.
The receiver suddenly switches
off.
• After about a minute (you won’t be able to switch the unit on during this time),
switch the receiver back on. If the message persists, call a Pioneer authorized
independent service company.
No sound is output when a
function is selected.
• Make sure the component is connected correctly (refer to
Connecting up
on page 12).
• Press
MUTE
on the remote control to turn muting off.
• Press
SPEAKERS
to select the proper speaker set (see
Switching the speaker
system
on page 25).
• Press
SIGNAL SEL
to select the proper input signal (see
Choosing the input signal
on page 40).
No image is output when a
function is selected.
• Make sure the component is connected correctly (refer to
Connecting up
on page 12).
• Select the correct component (use the
MULTI CONTROL
buttons).
• Check
The Input Assign menu
on page 44 to make sure you’re assigned the
correct input.
• The video input selected on the TV monitor is incorrect. Refer to the instruction
manual supplied with the TV.
No sound from subwoofer.
• Make sure the subwoofer is switched on.
• If the subwoofer has a volume knob, make sure it’s turned up.
• The Dolby Digital or DTS source you are listening to may not have an LFE channel.
• Switch the subwoofer setting in
Speaker Setting
on page 42 to
YES
or
PLUS
.
• Switch the
LFE ATT (LFE Attenuate)
on page 39 to
LFEATT 0
or
LFEATT 10
.
No sound from surround or
center speakers.
• Connect the speakers properly (refer to page 22).
• Refer to
Speaker Setting
on page 42 to check the speaker settings.
• Refer to
Channel Level
on page 43 to check the speaker levels.
The
PHASE CONTROL
feature
doesn’t seem to have an
audible effect.
• If applicable, check that the lowpass filter switch on your subwoofer is off, or the
lowpass cutoff is set to the highest frequency setting. If there is a
PHASE
setting on
your subwoofer, set it to 0º (or depending on the subwoofer, the setting where you
think it has the best overall effect on the sound).
• Make sure the speaker distance setting is correct for all speakers (see
Speaker
Distance
on page 44).
VSX-819H_KU.book Page 65 Thursday, December 25, 2008 8:36 AM
