
AIMA-FT5S Product User Manual
Pacific Broadband Networks
18 July 2014
Page 58 of 62
8 Product Warranty
Pacific Broadband Networks warrants its equipment to be free of manufacturing defects in material
and workmanship for a period of one year from the date of shipment, provided it is installed and
operated in accordance with the factory recommendations.
The liability of Pacific Broadband Networks under this warranty is solely limited to repairing, replacing
or issuing credit provided that:
5. The warranty registration has been completed and received by Pacific Broadband Networks.
6.
Pacific Broadband Networks’ helpdesk is promptly notified in writing or by telephone that a
failure or defect has occurred.
7.
A return authorization number is obtained from Pacific Broadband Networks’ helpdesk and
clearly marked on the outside of the shipping container and all the documents.
8. The customer is responsible for all the shipping and handling charges. C.O.D. and freight
collection will not be accepted without prior approval from Pacific Broadband Networks’
helpdesk.
9. The equipment (at
PBN’s sole discretion) has not been abused, misused, or operated under
conditions outside the manufacturer’s specifications.
The warranty does not cover the following:
1. Products purchased from someone other than an authorized Pacific Broadband Networks
dealer.
2. Damage caused by accident, negligence, misuse, abuse, improper operation, or failure to
operate the equipment according to the manufacturer’s specifications.
3. Damage caused by fluctuation in electrical current, lightning, power surges, etc.
4. Damage resulting from overhaul, repair or attempt to repair caused by someone other than
Pacific Broadband Networks’ qualified service personnel.
5. Any product where the serial number has been defaced modified or removed.
6. Any product that has been opened or modified without prior written permission from PBN.
7. Replacement of parts necessitated by normal wear and tear.
8. Any consequential or implied damage.
9. Pacific Broadband Networks will not be liable for DFB Laser failure after 90 days from receipt
of item. Any claim for DFB Lasers will be presented to the laser vendor for replacement.
Pacific Broadband Networks will make every effort to replace faulty lasers although the
ultimate decision is at the laser vendor’s discretion. Pacific Broadband Networks will cover all
the labor costs associated with the replacement of the laser within the one-year warranty
period.