Overview
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SIPxNano IP-PBX Getting Started Guide
5 • Features
Overview
The Feature Management section of the SIPxNano Configuration Server interface allows you to configure and
view SIPxNano settings that directly impact users. Menu options include:
•
“Auto Attendants”
on page 41
•
“Intercom”
on page 48
•
“Hunt Groups”
on page 49
•
“Call Park”
on page 51
•
“Music on Hold”
on page 55
Auto Attendants
This section covers:
•
“Adding auto attendants”
on page 42
•
“Editing auto attendants”
on page 44
•
“Deleting auto attendants”
on page 44
•
“Adding auto attendants to Dial Plans”
on page 44
•
“Setting the Special Auto Attendant”
on page 47
The Auto Attendant feature allows you to create multiple automatic answering operators within a single SIPx-
Nano system. When a live person is unavailable, callers need to be directed to a specific section of an organiza-
tion, or there are so many calls that callers must wait in a queue. The routing rules for which menu to use for a
specific number are defined using the Dial Plan functionality of SIPxNano. An auto attendant’s dialing rules
are set within the AutoAttendant dial plan on the AutoAttendant Dialing screen, accessed by clicking Dial
Plans under System from the main navigation and then clicking AutoAttendant from the Name column in
the table on the Dial Plans screen.
