68
S-ICX (International) issued October 2000
S-ICX-50-700
Chapter 3. System Features
Section 700 - Operation
Hardware Requirements
•
N/A
Considerations
•
N/A
Voice Mail Integration (Third Party)
Description
The System supports third party Voice Mail systems with features such as:
•
Answer Supervision for Voice Mail
•
Call Forward ID Code for Voice Mail
•
CLI/DDI ID Code for Voice Mail
•
High Priority Message Waiting
•
Message Key ID Code
Answer Supervision for Voice Mail
Description
This feature allows the System to send an answer signal to third-party Voice Mail systems.
Without this feature a third-party Voice Mail cannot receive a signal indicating that a System
extension has answered. In other words, to determine that the extension has answered, the Voice Mail
system would have to wait until the extension stops receiving ringback tone. As a result, waiting for
the ringback to stop often delays connection times for calls from Voice Mail to extensions. By sending
an answer signal, this feature provides quicker response time between the S-ICX and the Voice Mail
system.
Hardware Requirements
•
AEC Port
Considerations
•
The digits used for the answer signal code are determined by the requirements of the Voice Mail
system.
•
The answer code may be up to 4 characters and consist of the characters 0 - 9, *, #, and pause.
•
If the called extension does not answer and is forwarded to Voice Mail, the System sends a Call
Forward ID code back to the Voice Mail system.
•
During transmission of the answer signal code, other DTMF digits and functions from the S-ICX
extension are ignored.
•
The Voice Mail port must be assigned as a Voice Mail port connection.
•
The DTMF pattern is set as pattern 2.
Call Forward ID Code for Voice Mail
Call Forward ID Code for Voice Mail allows you to call forward to a third-party Voice Mail system.
The ID Code sends the digits that are required by the Voice Mail to identify the System extension.
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