220
S-ICX (International) issued October 2000
S-ICX-50-700
Chapter 6. DSLT Features
Section 700 - Operation
Busy Override
Description
Busy Override allows you to break into one another’s outside or intercom calls to relay urgent
information or to create three-party conference calls.
Operation
To use Extension Busy Override:
Hardware Requirements
•
N/A
Considerations
•
You cannot break in on three-party conference calls.
•
The default for the Override Alert Tone is
off
. If the Override Alert Tone is enabled, the tone will
be sent to both parties when a call is overridden.
Callback Request
Description
If you dial a busy extension, Callback Request enables the System to call you back when that
extension becomes free. When you answer, the System automatically rings the called party again.
Operation
To set a Callback Request:
Action
Result
1. Lift the handset or press the
ON/OFF
key.
Intercom dial tone
2. Dial the extension number.
Busy tone
3. Enter the Busy Override code (default =
9
[UK/HK] or
9#
[Taiwan, Malaysia, Indonesia]).
• Alert tone sounds to both extensions
(system programming required)
• Connected to both parties
Action
Result
1. Lift the handset or press the
ON/OFF
key.
Intercom dial tone
2. Dial the extension number.
Busy tone
3. Enter the Callback Request code (default =
3
[UK/HK] or
3#
[Taiwan, Malaysia, Indonesia]).
Ringback tone
4. Replace the handset after you hear the ringback tone.
System calls back when called extension
becomes free
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