1.3.36 ICD Group Features—Call Log History for ICD Group
An extension assigned as a supervisor (supervisor extension) can confirm the incoming call
log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring mode
first.
To enter incoming call queue monitoring mode
On-hook.
Enter
ICD Group
extension number
.
Off-hook.
6-Line Display PT
Enter
739
.
3
9
7
C.Tone
ICD Group
extension no.
Group Monitor On
To confirm the Call Log History
Press
"LOG"
.
Confirm the Call Log History.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT
LOG
SPRVS
Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06
EXIT CLEAR
While the display is in incoming call queue monitoring mode
6-Line Display PT
Document Version 2009-11
Operating Manual
89
1.3.36 ICD Group Features—Call Log History for ICD Group
Содержание NCP500
Страница 16: ...16 Operating Manual Document Version 2009 11 Table of Contents ...
Страница 53: ...Table 1 Standard mode Document Version 2009 11 Operating Manual 53 1 3 14 Character Entry ...
Страница 212: ...212 Operating Manual Document Version 2009 11 4 4 1 KX NCP500 KX NCP1000 PBMPR Software File Version 2 02xx ...
Страница 213: ...Index Document Version 2009 11 Operating Manual 213 ...