6.71
A
UTOMATED
A
TTENDANT
Automated Attendant service answers incoming calls and waits for the caller to input an extension number. The
caller is then transferred to the appropriate extension.
Callers can access Automated Attendant Service by:
1. Automated Attendant Port
This service can be programmed independently of any or all ports of the
VPS. Callers
reaching these ports access Automated Attendant service.
2. Service Access Command
A caller can switch to Automated Attendant service by dialing [#8] during a call.
3. Custom Service
The call transfer service can be assigned to a keypad digit within a Custom
Service. After
pressing this key, the caller enters Automated Attendant service.
SETTING PORTS
P
ORT
S
ERVICE
M
ENU
Access the Port Service Menu through the following sequence:
System Administration
Top Menu:
Enter The Number: =
1
(Program)
Program Menu:
Enter The Number: =
3
(Port Service)
Screen Output:
Program - Port Service Menu
1. Port1
2. Port2
3. Port3
4. Port4
SELECT ITEM AND PRESS KEY
Day Mode, Night Mode
Port 1
from Program - Port Service Menu:
Enter the data using the table below as a guide.
Description
Value Range
(Default)
Description/Function
Company Greeting No.
1-32
(None)
Specifies the company greeting to
be played on the port.
Incoming Call Service
1. Voice Mail
2. Auto Attend
3. Interview
4. Custom
(Auto Attend)
Specifies one of four incoming
call services. When you use
Custom Service, Custom Service
numbers (1-100) should also be
specified.
Incoming Call Service Prompt
1. System
2. User 1
3. User 2
4. Selective
(User 1)
Specifies the language of voice
prompts to be played on this port.
Содержание KXTVS100 - VOICE MAIL SYSTEM
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