6.69
Call Transfer Any Time
Ext/Mbx/No
(Ext)
Specifies where a caller is
transferred when dialing an
extension or mailbox number
during the menu. If this entry is
set to Extension, the caller is
transferred to the corresponding
extension. If it is set to Mailbox,
the caller is sent directly to the
greeting of the corresponding
mailbox.
Wait for Second Digit
1-5 secs
(1)
This is used when the first digit
of a mailbox or extension is also
a menu choice within the custom
service. If a second digit is not
dialed within this time, the system
uses the menu choice.
No DTMF Input Operation
a.-f.
(c.)
This is used when a caller does
not dial anything when hearing
the menu (usually rotary callers).
Keypad Assignment
a.-n.
(*=d, 0=c, others=None)
This entry assigns the different
actions that can be performed
when each digit is dialed. Callers
are then able to access these
services by pressing the corres-
ponding keys on their telephones.
See following chart for options.
Keypad Assignment Options
Entry
Function
a. Followed by a mailbox number
Sends the caller to the designated mailbox and
plays the personal greeting.
b. Followed by an extension number
Transfers the caller to the specified extension.
c. Operator
Transfers the caller to the operator.
d. Exit
Plays the Custom Service exit prompt and
disconnects the caller.
e. Previous Menu
Returns the caller to the previous menu.
f. Followed by a Custom Service number
Sends the caller into the designated Custom
Service and plays the menu.
g. Voice Mail Service
Changes the port status to Voice Mail and plays
Voice Mail prompt.
h. Call Transfer
Changes the port status to Automated Attendant
and plays Automated Attendant prompt.
i. Subscriber Service
Allows the caller to enter subscriber service.
Digits received after entering this code are
assumed to be the subscriber’s mailbox number.
j. Department Dialing
Plays the
Department Dial Menu.
k. Dial by Name
Asks the caller to enter the first three or four
digits of the person (last name) they wish to
reach, then allows transfer to that extension.
l. Repeat Menu
Repeats the menu prompt.
m. Main Menu
Returns the caller to the top level of Custom
Service tree. Plays the menu for that service.
n. Fax Transfer
Transfers the caller to the extension designated
as the fax extension in system programming.
R
ECORDING
M
ENUS
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