SD Cards
Issue
Possible Cause & Solution
The SD card is not
recognized.
•
The SD card is not formatted according to the SD standard.
→
This unit does not support SD cards that are not formatted
according to the SD standard. Format the SD card with this unit,
and then try again (Page 119).
I cannot save to an SD card.
•
The SD memory card is not compatible with this unit.
→
Use an SD card that is compatible with this unit (Page 118).
•
The SD card is not formatted correctly.
→
Format the SD card (Page 119).
•
The SD card is not completely inserted.
→
Remove the SD card, and then reinsert the card, making sure to
insert it completely (Page 119).
•
The write-protection switch on the SD is set to the "lock" position.
→
Remove the SD card, set the write-protection switch on the card to
the unlock position, and then reinsert the card (Page 119).
Images saved on the SD card
are not displayed on the
[Gallery]
screen.
•
The image size is unsupported.
→
For the Phone screen wallpaper, use an image with a resolution of
800
´
455 pixels (Page 89).
Music saved on the SD card
is not displayed on the
ringtone selection screen.
•
You have not registered the file to the ringtone list in the Music
application.
→
In the Music application, register the music you want to use as a
ringtone to the ringtone list, and then add it as a ringtone in
[Melody
for Phone ringtone]
(Page 92).
When I install a certificate, the
file names of files on the SD
card are not displayed.
•
Change the file name to have 9 characters or more, and then try again.
Thumbnails of images on the
SD card are not displayed, or
different images are
displayed.
•
The SD card was not unmounted before it was removed from the unit.
→
Unmount the SD card before removing it (Page 112).
To display the correct thumbnail images, consult your
administrator.
USB Devices
Issue
Possible Cause & Solution
The USB device I connected
does not work.
•
You connected a USB device that this unit does not support.
→
This unit supports only standard USB keyboards.
•
The maximum number of chained hubs has been exceeded.
→
The maximum number of hubs you may chain together is 2.
The keyboard I connected
does not work.
•
The USB keyboard is not connected correctly.
→
Check whether the keyboard is connected correctly (Page 100). If
it is not connected correctly, disconnect it, and then connect it
again.
Document Version 2011-09
Operating Instructions
127
Troubleshooting