PROBLEM
PROBABLE CAUSE
SOLUTION
Extensions (except IP-PT/
SIP phone) do not operate.
•
Extension card
malfunction
•
Replace the corresponding card.
•
Poor connection
between the PBX and
the extension
•
Take the extension and plug it into the
same extension port using a short
telephone cord. If the extension works,
then the connection between the PBX and
the extension must be repaired.
•
A telephone with an
A-A1 relay is
connected.
•
Make sure that a 2-wire cord is used.
•
Make sure that the A-A1 relay switch of
the telephone is in "OUT" or "OFF"
position.
•
Extension malfunction
•
Take the extension and plug it into
another extension port that is working. If
the extension does not work, replace the
extension.
The PBX does not operate
properly.
•
Restart the PBX (refer to
"7.1.5 Restarting the PBX").
•
Turn off the power switch, and then turn it
back on.
•
Turn off the power switch, and then
unplug the PBX. After 5 minutes, plug the
PBX back in, and turn the power switch
back on.
Noise on external paging.
•
Induced noise on the
wire between the PBX
and the amplifier.
•
Use a shielded cable as the connection
wire between the PBX and amplifier. A
short shielded cable is recommended.
Distorted external music.
•
Excessive input level
from external music
source.
•
Decrease the output level of the external
music source by using the volume control
on the music source.
The STATUS indicator on
the front of the cabinet turns
on red.
•
A major system error
occurs in the PBX.
•
See the error log using Web Maintenance
Console (refer to "7.1.6 Troubleshooting
by Error Log").
The LINK indicator of the
mother board does not turn
on.
•
Mother board
malfunction
•
Replace the mother board (be sure to turn
off the PBX when replacing).
•
Poor connection.
•
Make sure that an 8-pin twisted pair cable
is used for connection.
•
Make sure that none of the CAT 5/CAT 5e
cables in use are over 100 m in length.
•
Make sure that a straight cable is used for
connection to a switching hub.
•
Network malfunction
•
Make sure that all network devices in use
are switched on.
Installation Manual
289
7.1.1 Installation
Содержание KX-NS500
Страница 16: ...16 Installation Manual Table of Contents ...
Страница 28: ...28 Installation Manual 1 4 Data Security ...
Страница 58: ...58 Installation Manual 2 3 3 System Capacity ...
Страница 78: ...78 Installation Manual 3 1 3 Using CTI Applications ...
Страница 114: ...4 Hook the main unit on the screw heads 114 Installation Manual 4 2 10 Wall Mounting ...
Страница 175: ...Example KX NT346 Ethernet Straight Cable To a PC Installation Manual 175 4 11 2 LAN Connections for IP Telephones ...
Страница 280: ...Example IMAP Account Settings Outlook 2010 280 Installation Manual 5 10 Programming E mail Integration for UM Voice ...
Страница 286: ...286 Installation Manual 6 1 Methods of Stacking Expansion Units ...
Страница 300: ...300 Installation Manual 7 1 6 Troubleshooting by Error Log ...
Страница 332: ...332 Installation Manual 8 6 Port Security ...
Страница 337: ...Installation Manual 337 Notes ...