Installation/Troubleshooting
23
[For assistance, please call: 1-800-272-7033]
Troubleshooting
2.4
About Privacy Mode
The image
refreshes very
slowly.
• Multiple users are accessing the camera.
If multiple users are accessing the camera, the image
refreshes slowly.
• You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
• The image may refresh slowly, depending on image resolution,
image quality, network traffic, PC performance or what object
you view.
• The Max. bandwidth usage is limited.
Increase the max. bandwidth usage on your network (see
page 28 of the Operating Instructions in the Setup CD-ROM).
• The camera is in color night view mode.
The image refreshes slowly in color night view mode. Make
the area around the camera brighter.
Problem
Cause and Remedy
Privacy button
does not work.
• The privacy button is not enabled on the Privacy Mode page.
Enable the privacy button on the Privacy Mode page (see
page 70 of the Operating Instructions in the Setup CD-ROM).
Problem
Cause and Remedy
