Installation/Troubleshooting
9
[For assistance, please call: 1-800-272-7033]
1.3
Viewnetcam.com Service
Viewnetcam.com is our unique service using dynamic DNS to view the image from
Panasonic Network Cameras. Since most ISPs switches a global IP address
regularly (a dynamic global IP address) instead of using a static one, the camera
cannot be accessed with the previous assigned IP address. In this case, one of the
following services is required to access the camera from the Internet.
•
Domain Name Service such as Viewnetcam.com
The camera can be accessed with a static domain name (e.g.
camera.viewnetcam.com), even if your ISP offers a dynamic global IP address.
•
Static IP Address Service offered by your ISP
The camera can be accessed with a static global IP address.
How the Viewnetcam.com service works
1.
Your ISP assigns a global IP address dynamically to a router or a camera. The
IP address changes regularly. If you view the camera from the Internet, the
global IP address is required.
2.
If you register with the Viewnetcam.com service, a unique domain name is
assigned to the camera. The camera automatically send your global IP
address to the Viewnetcam.com server, and the Viewnetcam.com server
manages Internet access comparing your registered domain name with a
global IP address.
3.
The Viewnetcam.com server looks up the global IP address that matches to
your domain name, and automatically finds your camera.
4.
You can access the camera with your domain name without considering the
dynamic global IP address.
Notes
•
Ask your ISP about what type of IP address you are using.
•
Some ISPs assign you a private IP address. In this case, you cannot use the
Viewnetcam.com service. Ask you ISP about what type of IP address you are
using.
Viewnetcam.com Server
Internet
Automatically registering
"camera.viewnetcam.com"
and the IP address.
ISP
From offices or
business trip
Remote
shop
2.
Automatically obtaining the
current IP address from
"camera.viewnetcam.com".
3.
IP address changes.
1.
Accessing the camera with the current IP address.
4.
