Installation/Troubleshooting
26
Troubleshooting
2.6
About Operation Bar
Problem
Cause and Remedy
Pan/tilt, click to
center and
preset features
do not work.
• Your PC is not connected to the camera.
Click [Refresh] on the web browser. Confirm that the image
refreshes, and operate the pan/tilt functions.
• The camera is not turned on.
Confirm that the camera is turned on.
• Multiple users are operating the camera simultaneously.
Wait for a while, and access the camera again.
• The pan/tilt reaches its end.
Confirm that the end display is displayed on the operation
bar.
• The pan/tilt range is restricted.
Adjust the pan/tilt range settings (see page 40 of the
Operating Instructions in the Setup CD-ROM).
Part of the
buttons on the
operation bar
are not
displayed.
• The access level is set to level 1 or 2 on the General User page.
Set the access level to level 3 (see page 45 of the Operating
Instructions in the Setup CD-ROM). Or log in to the camera
as an administrator.
