Ortho-Clinical Diagnostics ID-MTS, Справочное руководство

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ORTHO
™
Workstation for ID-MTS
™
Gel Cards Reference Guide
Pub. No.: J55700ENna 15
2013-09-04
Section 6 - Troubleshooting and Error Codes
Critical errors are errors that prevent proper operation of the centrifuge or incubator. If the error is
deemed critical the ORTHO
™
Workstation will become unresponsive to buttons pressed. Error IDs
100 and above are identified as critical errors. If a critical error occurs, turn off the instrument for 10
seconds and power back on. If the error reoccurs contact the
OCD Customer Technical Services
number provided by Ortho Clinical Diagnostics or your distributor for assistance.
NOTE: If an error occurs that could cause a potential invalid test result (error code number 3, 50,
51, or 52) a 4 beep alarm will sound when the latch is pressed to open the lid.
Figure 3: Clearable Error Displays
Table 2: Error IDs
Error ID Error Description
Clearable Errors
1
Lid Open Error: The centrifuge lid is open. Close centrifuge lid and make sure latch is
engaged. This error is automatically cleared when the centrifuge lid is opened.
2
Lid Cycle Required Error: The centrifuge lid needs to be opened before the centrifuge can
be started again. This is done to insure that cards do not get centrifuged more than once. It is
assumed that the cards are removed when the lid is opened. This error is automatically
cleared when the centrifuge lid is opened.
3
†
Aborted Error: The centrifuge Stop button was pressed, the latch was pressed or the lid was
opened during a centrifuge cycle.
5
Latch Open Error: The centrifuge lid latch was open while attempting to start the centrifuge.
Ensure that the lid is fully closed. This error is automatically cleared when the centrifuge lid is
opened.
50
†
Still Rotating Error: The centrifuge is moving when it is not expected to be.
51
†
Speed Verify Error: The centrifuge speed was not correct at some point in the cycle and as a
result the cycle was aborted.
52
†
Start Error: The centrifuge did not achieve sufficient speed within 5 seconds of pressing the
centrifuge Start button. Open and close the centrifuge lid and restart the centrifuge. If this
occurs more than once in a row, power cycle the centrifuge (waiting a few seconds with power
off then on).
Critical Errors (Not Clearable)
100
Latch Sensor Error: The latch sensor failed its health check. This check is done hourly (note
test is only performed when the centrifuge is not in operation). Make sure the centrifuge lid is
securely closed.
200
Ambient Temperature Sensor Error: There was a failure reading the external ambient
temperature sensor.
201
Setpoint Low Error: The setpoint value read from the temperature controller’s was lower
than expected.
Centrifuge
error display
Clear
centrifuge error
by pressing
centrifuge Stop
Incubator
error display
Clear incubator
error by pressing
incubator
Start/Stop