Ortho-Clinical Diagnostics ID-MTS, Справочное руководство

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Section 6 - Troubleshooting and Error Codes ORTHO
™
Workstation for ID-MTS
™
Gel Cards Reference Guide
14 Pub. No.: J55700ENna
2013-09-04
Section 6 - Troubleshooting and Error Codes
Troubleshooting
Use Table 1 to help correct problems with the ORTHO
™
Workstation.
Table 1: Troubleshooting
Flashing "0000" on all displays indicates that power has been applied or that a power interruption
has occurred. If an unexpected power interruption occurs during a test then the test results are no
longer valid. Press any button to reset the system and continue normal use.
Error Codes
When an error occurs it will be posted on either the centrifuge speed display or on the right
incubator timer display. There are a two different types of errors; clearable errors and non-
clearable "critical" errors. See Table 2 for a list of the Error IDs and the description of each.
Clearable errors are cleared by pressing the centrifuge Stop button or the incubator Start/Stop
button (see Figure 3).
Troubleshooting
Symptom Possible Cause Suggested Remedy
No display
Power cord pulled from
the instrument or from
the outlet
Ensure the power cord is connected to a working
receptacle and to the instrument, and that the
instrument is turned on. Check the fuse.
Power cycle the instrument; turn off the instrument
for 10 seconds and power back on.
Centrifuge will not spin
• Lid is open or not
closed properly.
• Lid may not have been
opened after previous
cycle.
• Latch is pressed.
• Malfunction error
reported.
Ensure lid is closed.
Open and close lid.
Press and release latch.
Review error codes in Table 2: Error IDs.
Power cycle the instrument; turn off the instrument
for 10 seconds and power back on.
Improper speed
(identified during routine
speed verification)
Internal malfunction or
external line voltage
Power cycle the instrument; turn off the instrument
for 10 seconds and power back on.
Contact the OCD Customer Technical Services
number provided by Ortho Clinical Diagnostics or
your distributor for assistance.
Improper timing
(identified during routine
timer verification)
Internal malfunction or
external line voltage
Power cycle the instrument; turn off the instrument
for 10 seconds and power back on.
Contact the OCD Customer Technical Services
number provided by Ortho Clinical Diagnostics or
your distributor for assistance.