OSHD-410H & OSHD-810 & OSHD-1610
Install & User Manual - Firmware 3.X 81
8. Appendix
8.1.
Trouble Shooting [FAQ]
Trouble & symptom
Way to Solve
No system power and LED in front
panel doesn’t work at all
Check the power of system
Check power voltage in out
Check or replace power supply if power doesn’t turn on after
above procedure.
No video in some of channel with black
screen
Check the camera connected with relevant channel.
Occasionally, the symptom may occu
r if camera video doesn’t
input correctly.
Check if power is supplied to camera correctly.
Occasionally, the symptom may occur with weak video signal
from video distributor when the video is connected with variable
systems. In this case, the symptom can be figured out/ solved
connecting the camera directly to DVR
No Video in Screen
Check cable between DVR and camera
When camera is connected to HD-SDI BNC input :
Check if camera support HD-SDI output
When HD-SDI BNC output is connected to Monitor BNC
directly : Check if monitor support HD-SDI input
When HD-SDI video is changed trhu. DVI, VGA, etc. thru video
converter : Check if video format of converter’s HD-SDI input
support s video format of this product
REC LED doesn’t turn on despite
pressing [REC] button in front panel
and No recording
Check if HDD space is secured to record
Check if recording mode is set in menu
Only logo screen shows repeatedly
Main board has a problem or SW is damaged. Please contact
CS team for a further check
Channel button does
n’t work in live
screen
If current screen is for event use, channel doesn’t work. In this
case, please terminate event screen pressing [ESC] and select
channel.
Cursor doesn’t move in Calendar
Search
Check if marked at channel and date you want playback
Both channel and date should be checked to start playback
Alarm doesn’t stop in spite of pressing
[ESC] button to delete after an alarm
triggered
Please delete alarm pressing [MENU] in front panel as follows;
1) Withdrawing event monitoring screen: Monitoring mode
– It
turns off event monitoring time duration.
2) For alarm sound cancel: Event record mode - Alarm (Motion
detection/Video loss)
– It erases alarm output.
3) For event cancel: Event record mode - Alarm (Motion
detection/Video loss)
– It turn off mode.
