Chapter 12:
Status Reports
236
Console Server & RIM Gateway User Manual
Select
Status: Support Report
and you will be presented with a status snapshot
Save the file as a text file and attach it to your support email
12.4 Syslog
The Linux System Logger in the
console server
maintains a record of all system messages and errors:
Select
Status: Syslog
The syslog record can be redirected to a remote Syslog Server:
Enter the remote
Syslog Server Address
and
Syslog Server Port
details and click
Apply
The console maintains a local Syslog. To view the local Syslog file:
Select
Status: Syslog
To make it easier to find information in the local Syslog file, a pattern matching filter tool is provided.
Specify the
Match Pattern
that is to be searched for (
e.g.
the search for
mount
is shown below) and click
Apply.
The Syslog will then be represented with only those entries that actually include the specified pattern
12.5 Dashboard
The Dashboard provides the administrator with a summary of the status of the
console server
and its Managed Devices.
Custom dashboards can be configured for each user groups.
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