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Chapter 7: Alerts and Logging
158
Console Server & RIM Gateway User Manual
7.3 Trigger Actions
To configure the sequence of actions that is to be taken in the event of the trigger condition:

For a nominated Auto-Response - with a defined Check Condition - click on Add Trigger Action (e.g. Send Email
or Run Custom Script) to select the action type to be taken. Then configure the selected action (as detailed in the
following sections)

Each action is configured with a nominated Action Delay Time which specifies how long (in seconds) after the
Auto-Response trigger event to wait before performing the action. So you can add follow-on actions to create a
sequence of actions that will be taken in the event of the one trigger condition

To edit (or delete) an existing action, click the Modify (or Delete ) icon in the Scheduled Trigger Action table
Note: A message text can be sent with Email, SMS and Nagios actions. This configurable message can include
selected values:
$AR_TRIGGER_VAL = the trigger value for the check e.g. for UPS Status, it could be onbatt or battlow
$AR_VAL = the value returned by the check e.g. for ups status, it could be online/onbatt/battlow
$AR_CHECK_DEV = the device name of the device being checked e.g. for Alarm, the alarm name
$TIMESTAMP = the current timestamp
$HOSTNAME = the hostname of the console server
The default message text is: $TIMESTAMP: This action was run - Check details: value $AR_VAL vs trigger value
$AR_TRIGGER_VAL
7.3.1 Send Email

Click on Send Email as the Add Trigger Action . Enter a unique Action Name and set the Action Delay Time

Specify the Recipient Email Address to send this email to and the Subject of the email. For multiple recipients
you can enter comma separated addresses

Edit the Email Text message to send and click Save New Action
Note An SMS alert can also be sent via an SMTP (email) gateway. You will need to specify the Recipient Email
Address in the format specified by the gateway provider (e.g. for T-Mobile it is
phonenumber @tmomail.net)
7.3.2 Send SMS

Click on Send SMS as the Add Trigger Action . Enter a unique Action Name and set the Action Delay Time

Specify the Phone number that the SMS will be sent to in international format (without the +)

Edit the Message Text to send and click Save New Action
Note: The SMS alert can only be sent if there is an internal or external USB cellular modem attached. However an SMS
alert can also be sent via a SMTP SMS gateway as described above.